Excellent Opportunity for Customer Service Representative - Bangalore
0 - 2 YearsBengaluru/Bangalore Openings: 2
Job Description
Responsibilities
1 . Perform day to day order processing and adhere to process SLA (Service Level Agreement) in terms of productivity, quality and TAT Productivity: Achieving the target within specified time limits as set by supervisor. Quality: Achieving the accuracy level as per the set SLA guidelines. TAT: Adhering to daily turnaround time for orders as per set TAT guidelines.
2. Adhere to process related training manuals.
3. Provide inputs to the supervisor on any variations/discrepancies in the existing process training manual.
4. Update individual production, Query logs and any other process related logs.
5. Communicate with Client using verbal and/or written mode.
6. Ensure all Mandatory trainings are completed within the specified time.
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Company Profile
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and 50,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Our four premier brands - Thermo Scientific, Life Technologies, Fisher Scientific and Unity Lab Services - offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
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