Investigator and Site Payments Manager
Job Description
- Responsible for the training of new Contracts & Grants Payments Coordinators. Provides training to study teams in regards to payment support and processes. Assist in the collection of data to provide metrics and accomplishments to management. Acts as liaison among colleagues within C&G and study teams to assist with complex issue resolution and/or guidance, as needed. Responsible for the management of the end-to-end investigator/site payment process in the US, including creating and managing CTMS visit templates, suppliers, purchase orders, payment and clinical trial payments. Responsible for the creation and management of CTMS visit templates and payment calculations for O-US countries.
- Responsible for training new Contracts & Grants Payments Coordinators.
- Responsible for training study teams in regards to payment support that can be provided and the specific processes.
- Responsible for the organization and distribution of weekly and monthly payment reports to the Contracts & Grants Payments Coordinators.
- Facilitates the collection of data in order to provide metrics on a quarterly basis to management.
- Acts as liaison among colleagues within C&G and study teams to assist with complex issue resolution and/or guidance, as needed.
- Responsible for the creation of country-specific visit templates in CTMS for applicable countries.
- Responsible for the application of site-specific visit schedules in CTMS for applicable countries.
- Create study-specific Total Contract Value and PO calculators utilizing CTMS, CTAs and interactions with CGAs, LTMs and SMs.
- Create, maintain, and close-out site-specific purchase requisitions in the local Ariba system, utilizing the study-specific PO calculator, CTAs and CTMS for US sites.
- For Phase 1, generate payments through CTMS. Enter invoices upon receipt. Create and send payment notifications to sites. Answer queries, questions and issue resolution with sites and study team, as needed.
- Rectify failed payments, as appropriate, for US purchase requisitions.
- For the OUS, collect country-specific Financial Exhibits in order to create visit templates in CTMS. Collect site-specific fully negotiated financial exhibits for all sites participating in each country in order to apply site-specific CTMS visit schedule.
- Track and follow-up on status of both country-specific and site-specific financial exhibits, as needed. Maintain status in central global tracking spreadsheet.
- For the OUS and for designated US studies, request and gain access to study-specific EDC system. Run monthly subject visit completion reports and enter data in to CTMS. Generate monthly site-specific subject visit payments through CTMS. Enter invoices upon receipt. Create and send payment notifications to LTMs. Answer queries, questions and issue resolution with study team, as needed.
- Bachelors degree in appropriate scientific or business discipline is preferred
- 4- 5 years experience and/or equivalent competencies in pharmaceutical industry/clinical research
- Must have a working knowledge of the clinical payment processing with 4 years of payment experience
- Excellent communication skills (both oral and written)
- Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.) is preferred
- Ability to work effectively in cross function teams
- Strong and proven analytical and problem resolution skills
- Working knowledge of PCs (MS Office suite at a minimum)
- Fluency in English is required
- Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision
- Previous experience working in virtual teams preferred
Principal Responsibilities:
Desired Skills and Experience
If you want to expand your skills set and take on a new challenging role with the opportunity, please do not hesitate to send your CV to GohKeith@prahs.com for a confidential discussion.
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